Frequently asked questions
Why do my results change between runs?
Network congestion, Wi‑Fi interference, and routing changes all influence throughput. Run several tests at different times, then compare the averages to your service plan.
How much data does the test use?
Automatic duration typically consumes 200–400 MB for download and 50–150 MB for upload, depending on your connection speed. Select a shorter duration if you are on a capped plan.
Can I share my results with my ISP?
Yes. Use the Export button to generate a PDF that includes server details, timestamps, and metrics ready for support tickets.
Do you offer business integrations?
We provide JSON exports and optional webhooks for enterprise reporting. Reach out via the support email to discuss rate limits and partnership terms.
Is the site accessible?
Yes. All controls are keyboard navigable, graphs include descriptive labels, and the light theme improves contrast for low-vision users. We welcome further accessibility feedback.