Frequently asked questions
Why do my results change between runs?
Network congestion, Wi‑Fi interference, and routing changes all influence throughput. Run several tests at different times, then compare the averages to your service plan.
How much data does the test use?
Automatic duration typically consumes 200–400 MB for download and 50–150 MB for upload, depending on your connection speed. Select a shorter duration if you are on a capped plan.
Can I share my results with my ISP?
Yes. Use the Download PDF button in Test History to generate a PDF that includes server details, timestamps, and metrics ready for support tickets.